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Help Topics
Below are the answers to the frequently asked questions. If you cannot find an answer to your question, feel free to contact us.
What's gre.at and how does it work?
gre.at is a non-stop design contest where graphic designers can
participate to showcase their works and win cash prizes. Here is how it works:
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Graphic designers upload their designs.
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Members may vote for the designs their like, leave comments and bookmark their favorites.
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We pick a winning designs from time to time and the winner will receive a cash prize of USD $100.
What kind of design can I submit?
You design must be your original work, and must not contain any third-party copyright materials.
Beside the above, you design must comply with our Terms and Conditions.
Who decides the winner?
The gre.at team decides the winner. The votes,
favorites, views, comments etc are useful information for the team to make the
decision.
What happens if I win?
We will contact you via email to confirm your mailing address. Then we will send you a check.
I'm having trouble logging in.
Here are a few things you can try:
- Start by logging in with you gre.at username and password.
- If you forgot your password, click on the "Forgot your
password?" link on the login page.
- Try using a different browser. We support Internet
Explorer 6 & 7, Firefox 1.5 and 2.0 and Safari 2.0. If
you're using a different browser it might not be
compatible.
- If you use some type of computer security software, try
temporarily disabling it and try to login.
- Make sure cookies and JavaScript are enabled on your
browser.
If that doesn't work,
contact us and we'll do our best to help you.
What are cookies and how do I activate them?
Cookies are small text files containing information stored by a user's browser. In order that you may be clearly identified while using gre.at, you must accept cookies.
You can find these settings in Internet Explorer under "Tools → Internet Options → Privacy → Advanced".
If you have a Mozilla Firefox/Mozilla Browser you can make these changes by going to "Tools → Options → Privacy → Cookies".
- Netscape: Edit → Preferences → Privacy & Security → Cookies.
- Opera: Tools → Settings → Advanced → Cookies
- Safari for Mac, OS X: Click on "Preferences" in the "Safari" menu.
Select the "Accept Cookies" option in the "Security" category with the following option: "Only from sites you navigate to".
Can I change my username?
Sorry you can't. As a username uniquely identifies a member, it will cause a lot of confusion if we allow members to change their usernames.
I have forgotten my password - what can I do?
If you forget your password, simply go to the login page and click on the "Forgot your password?" link. After you enter your email address, we'll send you a new password, and you can use it to immediately login to the site.
How do I change my email address?
Make sure you are logged into your gre.at account. If you are not on your profile page,
click "profile" in the top navigation menu of any gre.at web page. Once you are on your profile page,
click on "Account Settings", There will be a field to type in the new email address you want to use.
Click on "save". You will receive an email to your current address asking you to confirm the email change.
Follow the link in the email and confirm the code and your email will be changed to the new one you assigned.
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